Privacy Policy

JWCO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management application and services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Employment Information: Job title, department, employee ID, supervisor information
• Account Information: Username, password, profile preferences, registration codes
• Time and Attendance Data: Clock-in/out times, work schedules, time off requests
• Payroll Information: Salary, hourly rates, deductions, tax information
• Sensitive Personal Data: Social Security Number (SSN) for employment verification, tax reporting, and payroll processing
• Project Data: Work assignments, project participation, task completion
• Communication Data: Messages sent through the platform, notification preferences

Registration Information

During account registration, we collect:

• Email address and phone number for account creation and verification
• Full name for employment records and identification
• Registration code provided by your employer for account authorization
• Social Security Number for employment verification and tax compliance
• Pay rate information for payroll processing
• Password for secure account access

Automatically Collected Information

When you use our Service, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system information
• Usage data and activity logs
• Location data (when permitted and necessary for work functions)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide workforce management services, process payroll, manage schedules
• Communications: Send work-related emails and SMS notifications, system updates, and alerts
• Account Management: Create and maintain user accounts, authenticate users
• Analytics: Analyze usage patterns to improve our services
• Compliance: Meet legal and regulatory requirements, including employment law compliance
• Security: Protect against fraud, unauthorized access, and security threats
• Support: Provide customer support and technical assistance

3. Email and SMS Communications

By using our Service, you consent to receive communications via email and SMS. We may send:

• Work schedule notifications and updates
• Timesheet reminders and payroll notifications
• Project assignments and status updates
• System maintenance and security alerts
• Administrative messages related to your employment

You can manage your communication preferences in your account settings. However, you cannot opt out of essential service-related communications necessary for your employment or use of the Service.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Employer

Since JWCO provides workforce management services, we share relevant employment-related data with your employer or authorized company representatives as necessary for business operations.

Service Providers

We may share information with third-party service providers who assist us in operating our Service, such as cloud hosting providers, payment processors, and communication services.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to:

• Protect our rights and property
• Protect the safety of users or the public
• Prevent fraud or security threats
• Comply with legal processes

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Protection of Sensitive Data

We take special precautions to protect highly sensitive information such as Social Security Numbers (SSN):

• SSNs are encrypted using industry-standard encryption methods
• Access to SSN data is strictly limited to authorized personnel
• SSN data is only used for legitimate business purposes (employment verification, tax reporting, payroll)
• We comply with federal and state laws regarding SSN protection and usage

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Employment Records: As required by employment and tax laws (typically 3-7 years)
• Payroll Data: As required by tax and labor regulations
• Time Tracking Data: As required for payroll and compliance purposes
• Account Information: Until account deletion or as required by law

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact your system administrator or use the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. Types of cookies we use include:

• Essential Cookies: Required for basic functionality and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use our Service

You can manage cookie preferences through your browser settings, but disabling essential cookies may affect Service functionality.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Service and updating the "Last updated" date.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

• Your system administrator through the application
• The appropriate contact channels provided within the Service
• Your company's HR department for employment-related data questions